Offikura connects your business with customers in their own language — real, native-speaking people, not automated translation, at a price everyday businesses can afford. Rare-but-common languages, handled by humans who actually speak them.
In many communities, people choose the business that speaks their language — and walk past the one that doesn't. That's lost revenue, every day, for reasons that have nothing to do with your product.
Calls that go nowhere, enquiries that drop off, and loyal communities that quietly take their business to someone who can talk to them.
Dedicated interpreter agencies exist — but they're priced for hospitals and courts, not everyday businesses.
We place native-speaking people on your calls, front desk and admin — so customers are understood, served and kept.
Human-delivered, not machine translation. Affordable enough for small and mid-sized businesses, and flexible to how much you need.
Which communities you serve and where the barrier is costing you — calls, front desk, admin or all three.
We assign real people who speak the language and understand your business, working within your systems and hours.
Enquiries get answered, communities feel served, and business that used to walk away stays with you.
The languages big agencies under-serve and machines get wrong — spoken by real communities, and by our people.
Don't see a language? Ask — our network extends beyond this list.
Patients who can't book, explain symptoms or follow instructions in English — served in their own language.
Shops, agencies and services in multicultural areas that live or die on being able to talk to their community.
Businesses that need language support and general admin help, without hiring two separate people.
The same team can take on the operational load — so language support and admin come from one trusted partner.
Inbound and outbound calls, scheduling, reminders, referrals and patient communication — inside your own systems.
Clinical and professional transcription with fast turnaround and human review where accuracy matters.
Document indexing, data entry, records, eFax and inbox/task processing across your tools.
Day-to-day bookkeeping, reconciliations and payroll support for practices and firms.
End-to-end US medical billing and claims — see below.
Bookkeeping for UK & US accountancy firms and legal-support services, in development.
Our upcoming revenue cycle service will manage the billing lifecycle end to end, across government and commercial payers.
Charge capture, coding review, claim scrubbing and timely submission.
Medicare, Medicaid and managed-Medicaid handling and follow-up.
End-to-end claims across national and regional commercial plans.
Patient statements, self-pay follow-up and denial management.
For US healthcare clients, our teams operate across the US software ecosystem — plus the everyday communication and admin tools around it.
Language support travels everywhere; our operational verticals lead with the US and expand across the UK, New Zealand and Australia.
Healthcare front-office, transcription, back-office and (upcoming) revenue cycle — built around US workflows.
Professional-services and accountancy support, with a legal-services vertical in development.
Healthcare and professional-services operations under NZ privacy standards.
A future market, exploratory, building on our administration model.
Where we handle personal or health information, compliance is the foundation of the service.
Aligned to HIPAA (US), UK GDPR & the Data Protection Act, the NZ Privacy Act 2020 and the Australian Privacy Act 1988 — matched to the client's market.
Encryption in transit and at rest, individual logins, role-based access and audit logging. Staff bound by confidentiality agreements.
Language support is delivered by vetted human staff under confidentiality agreements, handling your customers' information with care.
Any data breach is treated as a zero-tolerance event, with a documented detection, escalation and notification process.
Real people. Every language interaction is handled by a native-speaking human — not machine translation. That's the whole point: customers get understood properly, and your business gets treated like a business, not a chatbot.
Dari, Pashto, Arabic, Hindi, Urdu, Mandarin, Punjabi, Bengali, Tamil, Farsi, Nepali and more — the rare-but-common languages that big agencies under-serve and machines get wrong. If you don't see yours, ask.
Far less than a dedicated interpreter agency. We're built to be affordable for everyday small and mid-sized businesses, and flexible — scale the support up or down as you need it. Tell us your situation and we'll size it to you.
Yes. The same people can cover your calls, front desk and admin — so you get language support and operational help from one hire, not two. We also offer transcription, back-office, bookkeeping and (upcoming) US medical billing.
Language support works for any business anywhere. Our operational verticals are US-first — healthcare front-office, transcription and upcoming revenue cycle — expanding across the UK, New Zealand and Australia.
Yes. Staff are vetted and bound by confidentiality agreements, with encryption, access control and audit logging. Where we handle health or personal data, we align to the privacy law of the client's market.
Tell us which languages you need and where the barrier is costing you — and we'll show you how Offikura would close the gap.
Book a callPrefer email? Reach us at manager@offikura.com